Implementing a Customer Experience (CX) Program
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- At udemy.com you can purchase Implementing a Customer Experience (CX) Program for only $39.99
- The lowest price of Implementing a Customer Experience (CX) Program was obtained on December 16, 2024 4:59 am.
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Implementing a Customer Experience (CX) Program
Original price was: $39.99.$10.00Current price is: $10.00.
Description
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Implementing a Customer Experience (CX) Program
★★★★★
$39.99
in stock
Udemy.com
as of December 16, 2024 4:59 am
NEW COURSE - Reduced price for a limited time
Created by:
Glen Brynteson
Business Owner, Thought Leader, Author, Speaker, Strategist
Business Owner, Thought Leader, Author, Speaker, Strategist
Rating:3.38 (4reviews)
24students enrolled
What Will I Learn?
- Learn from someone who implements customer experience (CX) programs for organizations to gain competitive advantages
- Ability to contact instructor for assistance on your implementation after course completion
- Top reasons CX programs fail within organizations
- CX requirements and impacts to an organization
- Linking key performance indicators (KPI’s) with Net Promoter Score (NPS)
- Examples of real-world CX programs
- Steps to implement a measurable CX program in your organization
- Strategic and tactical lessons learned from CX implementations
- Multi-faceted implementation approaches
- Future CX trends in the marketplace
Requirements
- There are no prerequisites or requirements for this course besides a willingness to learn
Target audience
- Students wishing to obtain a strategic advantage compared to others entering the workforce
- Business professionals wanting to understand or implement a CX program in their organization to obtain a competitive advantage
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