How to deal with an upset customer – Great Customer Service
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- The lowest price of How to deal with an upset customer - Great Customer Service was obtained on June 8, 2025 9:23 am.
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How to deal with an upset customer – Great Customer Service
$49.99
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How to deal with an upset customer - Great Customer Service
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$49.99
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Udemy.com
as of June 8, 2025 9:23 am
Learn Advanced Customer Service Strategies and Tactics to Turn Your Upset Customers into Raving Fans
Created by:
Bob Berkowitz
The Complete Sales Skills Master Class
The Complete Sales Skills Master Class
Created by:
Media Training Worldwide Digital
A Full-Service Online Training Company
A Full-Service Online Training Company
Rating:4.59 (726reviews)
5994students enrolled
What Will I Learn?
- How to listen to what's really bothering your customer.
- Is your customer angry at you or just angry?
- The importance of remaining calm when your customer is upset.
- When to compensate your upset customer.
- The benefit of customer complaints
Requirements
- No advanced knowledge or training is necessary. You will learn everything you need to know by taking this course.
Target audience
- This is a course that every business owner needs to take. As the boss, you're going to have to deal with customers (hopefully not many) who are unhappy with the product or service they received. How you react to your upset customer will determine whether they will continue to do business with you.
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