How to Be Assertive and Likable

Learn How to Challenge, Assert, and Lead with Empathy

Created by: Gia Storms
Leadership Coach and Trainer

What Will I Learn?

• Identify the typical patterns that sabotage assertive and likable communications and develop tactics for moving around them
• Master assertiveness skills like setting boundaries, interrupting, giving and receiving feedback and saying no with confidence
• Learn key skills for communicating with greater likability and warmth, like listening deeply, asking curious questions, leading with empathy and vulnerability
• Determine the difference between being assertive and being aggressive, as well as learn how to listen while being assertive and stand your ground no matter what

Requirements

• A desire to improve your leadership skills with quick, actionable tips; experience working in a team environment and managing others a plus

Target audience

• Individuals at various levels searching for quick tools to help them get better at resolving conflict
• Individuals who struggle to set boundaries, say no, have courageous conversations and stand up for themselves with confidence
• Career professionals who are longing to be more effective at navigating tricky conversations with the right level of empathy
• People in any industry who are ready to overcome the barriers to communicating assertively and nicely -- no matter what
• This course is NOT a crash course in conflict management or a deep dive into negotiation tactics. Students looking for an immersion in conflict tactics should look to other courses.