Get Amazing Results from Your Conversations at Work

How to Build Trust, Rapport, and Connection with (Almost) Anyone to Get More Done

Created by: Deborah Grayson Riegel
Keynote speaker and leadership communication consultant

What Will I Learn?

• Build mutually trusting relationships with colleagues, clients, managers and others
• Identify ways to make yourself more approachable to others
• Become an exceptional listener
• Make small talk that builds rapport
• Deliver an engaging elevator pitch
• Use helpful language to manage interpersonal conflicts
• Tackle tricky conversations head-on, rather than avoiding them
• Identify and address micro-aggressions if and when they arise
• Lead productive feedback conversations up, down, and across the organization
• Accept constructive feedback with less defensiveness
• Talk about mental health challenges at work
• Say no effectively with less guilt
• Deal with personal topics that may arise at work

Requirements

• No experience needed. This is for anyone who wants to become a better communicator at work.

Target audience

• Professionals who want to improve their communication and conversation skills
• Professionals who want to master small talk and elevator pitches
• Professionals who want to become better listeners
• Professionals who give and receive feedback -- and who want to get better at one or both
• Professionals who want to better manage conflict, difficult people, and tricky conversations
• Professionals who want to know how to handle personal conversations at work