Emotional Intelligence Training: EI in the Workplace

Emotional Intelligence Training. Emotional Intelligence in the Workplace. Emotional Intelligence Course.

Created by: Ermin Dedic
All Things Data.

What Will I Learn?

• Be able to discern the 3 constructs of EI
• Be able to explain how job context moderates (changes) the relationship between EI and Job Performance
• Be able to explain the types of emotional labor and their impact job performance
• Understand when emotional exhaustion results in poor job performance and when it doesn't
• Understand the overall influence of emotional intelligence on job performance
• Explain how work-life balance impacts job performance
• Explain what impact EI has on leader-member exchange
• Be able to utilize day-to-day behaviors that integrate EI principles and help you be a better leader
• Understand how self-regulation and emotional expression contribute to leadership
• Understand the impact of empathy on leadership, and what barriers may make it difficult to utilize

Requirements

• Just an open mind.

Target audience

• Managers who want to understand how emotional intelligence can be properly utilized in the workplace.
• Employees who want to understand the benefits of emotional intelligence in the workplace