Emotional Intelligence in the Workplace

Emotional Intelligence to control emotions, prevent conflict, reduce stress, communicate effectively, & manage staff

Created by: Joeel & Natalie Rivera
Top instructor with over 800,000 students

Created by: Transformation Services
International Academy of Life Coaching & Entrepreneurship

What Will I Learn?

• Know your own emotional intelligence (EQ) score, strengths, and weakness
• Stop getting sucked into other people’s negative emotions
• Stop your emotions from escalating by knowing early warning signs and triggers
• Reduce and release stress so that it doesn’t build up
• Overcome negative emotions using quick, powerful 5-second strategies
• Stop yourself from crying or getting angry at work
• Recognize non-verbal communication and body language that shows you what others are feeling
• Understand, manage, and influence other people’s emotions
• Develop rapport and connect to co-workers or staff
• Develop true empathy, which will increase your influence, authority, and ability to be supportive
• Communicate and listen effectively and improve your relationships
• Handle others’ emotional states, including apathy, defensiveness, anger, or crying
• Enhance your leadership skills
• Create a more positive work environment with low conflict and high productivity

Requirements

• Ability to print worksheet material

Target audience

• Anyone who wants to advance their career by developing the #1 most important soft skill that leads to success
• Anyone who wants to increase their interpersonal and intrapersonal emotional intelligence
• Anyone who wants to be able to control their own emotions
• Anyone who wants to understand or influence the emotions of others
• Anyone who wants to get along better with co-workers, staff, or leadership at work
• Anyone who wants better relationships in the workplace
• Managers or leadership that want to create a positive work environment with low conflict and high productivity
• Leaders (or future leaders) who want to gain the advantage of high emotional intelligence