Effective Communication Tactics for the Modern Workplace

Master email etiquette and collaboration strategies for productive and effective modern workplace communication.

Created by: Simon Sez IT
990,000+ Students, 290+ Courses, Learners in 180+ Countries

What Will I Learn?

• Craft professional emails for internal and external parties using the Microsoft Outlook platform tools.
• Set up professional email signatures, create out-of-office replies, and learn to search and organize your inbox effectively.
• Use status in Teams to know when co-workers are available to communicate with and to inform others of your availability.
• Create small group chats and use them to manage short-term projects by sharing files, scheduling meetings, and sharing critical communication.
• Bring collaborative elements into a Teams meeting like break out room, screen sharing, the Whiteboard app, live captions, and polls.
• Set the meeting options to control the virtual meeting experience and record meetings to share important information.
• Bring Viva into MS Teams to create a connection in the workplace.
• Use Viva Connect to bring users closer to the organization and Viva Engage to build community and shared events.
• Utilize Viva Insights to better understand how you work and provide praise and feedback to co-workers.
• Embrace learning opportunities with Viva Learning by attending virtual courses inside Microsoft Teams.

Requirements

• No pre-requisites needed. This course is suitable for everyone.
• An active Microsoft 365 account to access Outlook and Teams is beneficial.

Target audience

• Those who want to improve their business communication skills.
• Those who want to get the most out of Microsoft Outlook Online, Teams, Viva Suite, and more.