Dread-Free Difficult Conversations: Speak Up with Courage

Overcome your discomfort and assertively lead productive, empathetic conversations with win-win outcomes.

Created by: Andrea Wedell
Executive Coach

What Will I Learn?

• Prepare for your difficult conversations
• Overcome the common fears that keep you from having the conversation
• Manage anxiety about the conversation before, during, and after
• Keep your people-pleasing habits in check
• Make sure your passion and direct style isn't being interpreted as aggressive
• Integrate assertiveness skills to crisply articulate your message so it's heard
• Get crystal clear on what you want to say and who you're saying it to
• Discover frameworks to have hard conversations with a peer, your manager, a report or a friend
• Handle manipulation and very difficult people

Requirements

• Be ready with an example of a hard conversation you plan to have or have had

Target audience

• Less experienced managers working in a corporate setting who need guidance on giving difficult feedback to their direct reports
• Entry to mid-level individual contributors looking to improve the way they assert themselves in the workplace
• HR or Learning & Development professionals who want frameworks to guide employees on having difficult conversations