Difficult conversations: the complete guide

Managing difficult discussions, persuasion, communication, leadership, feedback, assertiveness, knowing how to say no

Created by: Jamal Lazaar
Author and Trainer / Auteur et formateur

What Will I Learn?

• Prepare and manage a difficult conversation effectively
• Express your opinion without hurting the person in front of you
• Assert yourself without being aggressive
• Manage your emotions during difficult discussions
• Communicate with difficult people with confidence
• Get your message across with assertiveness
• Communicate more effectively to influence
• And much more

Requirements

• Be open-minded and ready to take action.

Target audience

• This training is for you if you need to talk to someone about a sensitive subject but you don't know how to go about it.
• If you've tried to bring up a touchy subject with someone but couldn't find common ground.
• Or if you are simply afraid of having difficult conversations.