Decision Making for Leaders: Personal Effectiveness

Frameworks for Understanding Unconscious Biases, Emotional Intelligence, and Decision-Making Processes in the Workplace

Created by: Ray Harkins, The Manufacturing Academy
Senior Manufacturing Professional, Online Educator

Created by: Michael J. Vella
Instructor with the Manufacturing Academy

What Will I Learn?

• An Overview of the Major Unconscious Biases that Affect Decision Makers
• What are Biases and How Do They Work
• How to Identify and Prevent Biases in Your Own Thinking
• Some Strategies for Eliminating Biases from Your Team's Decisions
• An Overview of Emotional Intelligence (EI) and its Role in Leadership
• The Five Elements of EI
• Why an Emotionally Intelligent Leader Makes Better Decisions
• An Overview of the Leadership Decision Making Process
• The Leadership Triangle - A Model of Decisions and Decision Makers
• The Pitfalls of Making Decisions Out of Your Decision Making Level
• Exercises in Decision Making

Requirements

• Some Experience in Business is Helpful

Target audience

• Business Leaders, and those aspiring to become business leaders
• Manufacturing Managers, Production Supervisors
• Quality Engineers, Industrial Engineers, Manufacturing Engineers
• Engineering Managers, Maintenance Managers, Business Executives