Customer Success Foundations: Adoption and Retention
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Customer Success Foundations: Adoption and Retention
Original price was: $39.99.$14.00Current price is: $14.00.
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Customer Success Foundations: Adoption and Retention
★★★★★
$14.00 in stock
Udemy.com
as of November 12, 2024 3:08 am
Using Data, Playbooks, and People Planning to Drive Adoption and Customer Retention
Created by:
LIFTu | liftu.org
Helping You Reach Your Full Potential
Helping You Reach Your Full Potential
Created by:
Tara Thomas-Gettman
Helping You Reach Your Full Potential
Helping You Reach Your Full Potential
Created by:
Amber Moore
Executive Director, Client Services at LIFT
Executive Director, Client Services at LIFT
Created by:
Alyssa Nolte
Chief of Staff at LIFT
Chief of Staff at LIFT
Rating:4.36 (470reviews)
1141students enrolled
What Will I Learn?
- Learn the importance of Adoption and Retention in the Customer Success process
- Understand how to effectively leverage data for Customer Success applications
- Build and implement scalable Adoption playbooks
- Collaborate across departments to work towards common Customer Success SMART goals
- Gain a deeper understanding of customer segmentation and time-to-value constructs
Requirements
- An interest in Customer Success
- Optional: Have completed the LIFTu Customer Success: Onboarding Best Practices course
Target audience
- Employees looking to further their Customer Success skills
- Leaders who are looking for ways to better retain customers
- Customer Success employees who are interested in new methods that can add to their existing Customer Success Processes
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