Customer Success for SaaS 101 – The Fundamentals of CS
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- The lowest price of Customer Success for SaaS 101 - The Fundamentals of CS was obtained on June 14, 2025 8:19 pm.
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Customer Success for SaaS 101 – The Fundamentals of CS
Original price was: $49.99.$14.00Current price is: $14.00.
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Customer Success for SaaS 101 - The Fundamentals of CS
★★★★★
$49.99
in stock
Udemy.com
as of June 14, 2025 8:19 pm
The course you need to learn all about Customer Success, the fundamentals, and key concepts!
Created by:
Josh McKissock
Customer Success Professional and Instructor
Customer Success Professional and Instructor
Rating:4.47 (593reviews)
1615students enrolled
What Will I Learn?
- What is Customer Success?
- Why Does Customer Success Matter in SaaS?
- Roles and Responsibilities in your Customer Success Team
- How Customer Success is Different from Customer Service or Support.
- Important Customer Success KPI's and Metrics
- The Customer Journey - 5 Stages
- Build an Action Plan to Enhance Your Customer Success Program
Requirements
- No Customer Success Experience Needed. You will learn everything you need to know
- Bring your curiosity and customer centric views
Target audience
- New Customer Success professionals
- SaaS business owners
- People interested in learning about Customer Success
- Entrepreneurs and Start-up managers
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