Customer Service & Team Building Training Course

Customer Service Training Course : Team Building Training : Customer Experience Management : Customer Relationship

Created by: Obeng De Lawrence
Lecturer and Publisher

What Will I Learn?

• Significant knowledge and understanding of team building and custumer success through excellent customer service
• -Fulfilling personal and organisational needs, - the importance of how you do things, - customers buy experience, -How to get repeat business, - identifying and dealing the silent complainer, -How to become the company ambassador The will know - What’s different about good service? - How to put customers first, - what you need, quality, attention to detail, delivering great service, taking responsibility, - remembering good and bad service - Effective customer communications

Requirements

• None. The course is aimed at people with no knowledge of team building, very little or significant knowledge of Customer Service

Target audience

• All employees involved in custome service in the corporate, retail, private, and public sector as well as those in search of work.