Customer Service Fundamentals: Putting People First
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- The lowest price of Customer Service Fundamentals: Putting People First was obtained on February 13, 2025 6:47 pm.
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Customer Service Fundamentals: Putting People First
Original price was: $59.99.$16.00Current price is: $16.00.
Description
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Customer Service Fundamentals: Putting People First
★★★★★
$17.00 in stock
Udemy.com
as of February 13, 2025 6:47 pm
Customer Care | Listening | Great Customer Service | Concern for Others | Company Culture | Engaging People | Responding
Created by:
Starweaver Instructor Team
Learning | Doing | Connecting®
Learning | Doing | Connecting®
Created by:
Paul Siegel
Top rated instructor and course creator
Top rated instructor and course creator
Rating:4.62 (975reviews)
21670students enrolled
What Will I Learn?
- Appreciate the true value of positive customer service at every level of an industry
- Understand the practices, principles and "rules" of great customer services
- Deliver outstanding customer service throughout your career
- Manage and deal with both positive and negative feedback experiences
- Evaluate yourself and your business to determine the key wins required to deliver the customer service possible
- Implement effective communication strategies to resolve customer issues and improve customer satisfaction.
- Foster positive customer relationships through active listening and empathy.
- Utilize conflict resolution techniques to deescalate difficult customer situations.
- Implement customer feedback to continuously improve service delivery.
- Identify and prioritize customer needs to deliver personalized service experiences.
Requirements
- Knowledge of the English language.
- Interest in people and helping others out
Target audience
- All levels of participants are encouraged to take this course.
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