Customer Service 2.0: Learn Digital Customer Service
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- The lowest price of Customer Service 2.0: Learn Digital Customer Service was obtained on June 17, 2025 5:29 pm.
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Customer Service 2.0: Learn Digital Customer Service
★★★★★
$13.99
in stock
Udemy.com
as of June 17, 2025 5:29 pm
Now with AI! Used by Chase, Intel, & more! Learn social media customer service, diagnosing user problems, & more.
Created by:
Davis Jones
Chief Learning Officer at Eazl
Chief Learning Officer at Eazl
Created by:
Eazl.ai Courseware
Hi I'm Eazl. What are you working on? I'm here to help.
Hi I'm Eazl. What are you working on? I'm here to help.
Created by:
Ludell Jones
COO of Eazl, Winner of Udemy Innovation Award
COO of Eazl, Winner of Udemy Innovation Award
Rating:4.53 (4794reviews)
12795students enrolled
What Will I Learn?
- Use the IPX system to diagnose and solve customer issues in a community-first context that’s appropriate for the social media era
- Mirror tone and provide social customer care for a global base of digitally-connected users
- Monitor your brand on social media, blogs, and other digital channels
- Generate revenue through compassionate customer service
Requirements
- There are no prerequisites to participating in this course!
Target audience
- Early-career professionals looking to join customer service teams (a great place to start at many companies)
- Product Teams that recognize the value of constructive customer engagement for rapid product iteration
- Entrepreneurs who use social media and other digital tools to communicate with customers
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