Communication Mastery through NLP

Critical insights and practical skills for better personal relationships, and climbing the career or team success ladder

Created by: Dr Alan Fayter
Peak Performance Mind Coach, Therapist & Trainer

What Will I Learn?

• Become more influentual and persuasive
• Speak with influence and clarity
• Identify other people’s communication styles
• Understand your own communication styles
• Know and use multi-level communication techniques
• Use the ZAP pre-goalsetting model
• Use the SPECIFY goalsetting model
• Plan, frame and execute conversations with impact
• Manage your own emotions
• Defuse hotheads and volatile situations
• Create powerful multi-level rapport with others using your language and behaviours
• Guide and control conversations to beneficial outcomes
• Give and receive feedback without challenge or judgement
• Use feedback as a powerful tool to modify other people’s behaviour
• Understand and use reward strategies
• Learn and use the Problem Ownership model in-depth
• Identify and avoid the roadblocks to effective communication
• Know the difference between conflicts of needs and conflicts of values and how to solve each
• Create Win/Win solutions

Requirements

• No prior knowledge or tools needed

Target audience

• Anyone wanting to communicate better in any context
• People wanting to effectively deal with conflict
• Business leaders and managers
• Teachers and parents
• Anyone wanting to create or improve relationships
• People who want to be more influential