Business Process Management: Certification

The most comprehensive, step by step guide on how to approach your processes, manage them well and improve performance.

Created by: Robert Chapman
Business Improvement Professional

What Will I Learn?

• How to manage critical processes within your business
• The techniques to successfully manage your business processes
• How to design and create new business processes
• The process, steps and techniques you need to deploy new business processes
• How to improve existing business processes
• The process, steps and techniques you need to improve existing business processes
• How to identify processes in need of improvement and how to define these
• How to manage the people, systems and activities within processes, balancing them and their
• How to define, map and create lasting changes and new processes that improve overall business performance
• The techniques to manage your processes long term, ensuring they remain stable and capable

Requirements

• None. We will work with you throughout the course
• No prior process management experience required
• No prior improvement or process creation experience required
• Course has been built to be open to all levels
• Reach out to me if you need assistance

Target audience

• Anyone working for a company and wanting to better manage processes to improve performance
• Anyone who owns / manages business processes and wants to improve their delivery
• Anyone who wants to improve the stability and capability of processes, old and new, for the benefit of the wider business
• Anyone who wants to leave the course will full confidence to deliver and manage processes effectively