Assertiveness – How to be Calmly Assertive

Assertiveness: A fast paced practical guide for everyday Assertiveness and Confidence

Created by: Chris Croft
Management Trainer, Speaker, Author

What Will I Learn?

• Know how to assertively communicate and maintain boundaries
• Techniques to handle difficult conversations and disagreements
• Be more confident and get what you want out of life
• How to stand up for your own rights while respecting the rights of others
• What the key differences between being submissive and aggressive are
• Ways to overcome self-doubt
• Respond to negative feedback without becoming defensive
• Negotiation skills for salary discussions, promotions or business deals
• Boost confidence in various situations
• And much much more

Requirements

• No previous experience or equipment is needed
• You may want to write down some of the information
• Having some examples in mind of situations you'd like to try it out on would be helpful
• A willingness to learn!

Target audience

• Employees at all levels seeking to enhance their communication skills
• Managers and team leaders who want to effectively lead their teams and handle conflicts
• Sales and customer service representatives who need to assert themselves in negotiations
• Those who are looking to build confidence in social situations
• Someone who wants to enhance their ability to express feelings and set boundaries in relationships
• Couples looking to improve communication and conflict resolution in their partnerships
• People with naturally reserved personalities who want to increase their self-assurance in social interactions
• Those dealing with social anxiety seeking to build self-esteem and cope with social situations
• Anyone who struggles to stand up for themselves
• Professionals seeking career advancement
• Leaders who want to improve assertiveness in decision-making and managing teams