7 steps to effective Performance Management Conversations

Motivate, energise and inspire your people to perform at their best and get results

Created by: Skill Boosters
Films for a better workplace

Created by: Sarah Lewis
Chartered Organizational Psychologist at Udemy

What Will I Learn?

• Be clear about the purpose for your conversation
• Know how to set your conversation up to succeed
• Understand the difference between corrective and amplifying feedback
• Understand the importance of learning from success, and how to do so
• Prepare yourself emotionally to have a great conversation
• Be able to use behavioural science to increase the effectiveness of performance management conversations
• Understand how learning occurs, and how to encourage effective learning
• Know how to work with individual assets - strengths, values, experience, skills, knowledge and motivation to maximise performance potential
• Understand the place of mistakes and forgiveness in performance management
• Be equipped with a specific performance management conversational structure and style
• Know how to encourage and increase wanted behaviour and performance
• Apply Seven Steps for creating enjoyable and effective performance management conversations

Requirements

• A basic familiarity with the standard performance management format will help but is not essential

Target audience

• This course is aimed at managers and leaders responsible for developing the skills and abilities of others
• Managers and leaders responsible for the performance of others
• It could also be useful to employees who want to get more out of the performance management process although this course is not aimed specifically at them
• This course is not suitable for someone looking for detailed guidance on giving critical feedback or needing to have a courageous conversation about performance.