Communication Skills every Manager should Master

Powerful Communication Techniques to better Delegate, Communicate Decisions, Change Resistance, Say No, Admit Mistakes

Created by: Ramon Janssen
MBA, Management & Leadership Coach, Author, Entrepreneur

Created by: Management Mavericks
Boost Your Leadership!

What Will I Learn?

• Know and understand what the Sweet Spot for Employee Achievement is
• Understand the Influence of Positive Communication on Employee Performance
• Know How to Create a Secure Base for High Employee Performance
• Understand How to become more successful through Effective Management Delegation
• Know what and How to Communicate when you Delegate (Delegation Conversation Technique)
• Know and Understand the Different Levels of Freedom you can give when you Delegate
• Know How to Create Commitment when you Delegate
• Understand How to effectively communicate (difficult) Decisions
• Know what and How to Communicate when you announce a (difficult) Decision (Decision Conversation Technique)
• Be able to Avoid and Overcome Employee Resistance
• Know How and What to Communicate to Bend Employee Resistance (Employee Resistance Conversation Technique)
• Understand Why and How to say ”No” to better Control Time and Priorities
• Know How and what to say when you say “No” (Saying NO Conversation Technique)
• Understand the Importance of being Able to admit your Mistakes
• Know How and What to Say when you Admit a Mistake (Admitting a Mistake Conversation Technique)

Requirements

• Have a basic understanding of Business, Management or Leadership and is willing to learn new practical Management skills & techniques to enhance their career

Target audience

• This course is designed for (upcoming) Supervisors, Managers, Leaders, Business Owners and Entrepreneurs in Management, Business, IT and Finance who want to get more out of themselves and out of their teams.