Active Listening: You Can Be a Great Listener

Improve your reactive habits, define your listening mindset, amplify your curiosity, & add value as a great listener

Created by: Lauren Powers
Master Certified Coach

What Will I Learn?

• Identify & overcome common habits of reacting (that are not really listening!)
• Shift attention from your own thoughts over to the speaker (for that’s what the speaker cares about!)
• Develop, & practice, observing the speaker’s words and energy (as they are communicating so much!)
• Use simple “starter” phrases to reflect back (because then the speaker trusts you really are listening)
• Improve your ability to notice a speaker’s emotions (so they feel you “get it” and understand them)
• Unleash your natural curiosity with powerful questions (that expand clarity, value, and connection)

Requirements

• Wanting to become a great listener is all that’s needed

Target audience

• People who want to:
• Reduce the number of frustrating situations & conversations they face
• Increase the chances of satisfying collaboration, learning, & connecting
• Manage successful interactions with both direct reports and the boss