Understand customer needs through research
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- This product is available at Udemy.
- At udemy.com you can purchase Understand customer needs through research for only $19.99
- The lowest price of Understand customer needs through research was obtained on February 15, 2025 1:05 am.
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Understand customer needs through research
★★★★★
$19.99
in stock
Udemy.com
as of February 15, 2025 1:05 am
Stop wasting your time creating features based on assumptions. Start out-performing competitors through meeting goals
Created by:
Jonathan Lovatt-Young
Experience Strategist
Experience Strategist
Rating:4.67 (3reviews)
23students enrolled
What Will I Learn?
- Recognise the effects of a good customer experience
- Recognise the types of materials that are typically called personas
- Recognise how your own organisation uses research-based customer profiles
- Recognise the elements that make an effect research-based customer profiles
- Recognise the need to persuade leadership to invest in research
- Recognise how to create a research plan and to execute it
- Recognise how to roll out the research-based customer profiles across the organisation
- Recognise the gap assessment of processes required from those which exist today
Requirements
- Understanding customer profiles and how they are used in product development, design and marketing
Target audience
- Products managers looking to generate double digit growth
- Experience designers looking at creating user-centred services
- Mid-level Marketers looking to deepen skill sets
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