The Principles of Emotional Intelligence

Mastering Emotions: Exploring Principles of Emotional Intelligence | Enhancing Self-Awareness | Improving Relationships

Created by: Robin Hills
Business Psychologist, Emotional Intelligence Trainer

What Will I Learn?

• Determine how you can work with emotional intelligence to improve results and quality
• Recognise ways that you can perform within the emotional climate of your work environment
• Consider why you react to situations with a particular focus on how your feelings and emotions impact upon your performance
• Develop ways that you can build your interpersonal skills and enhance your relationships
• Identify ways to work with emotions to solve problems increasing your effectiveness in stressful situations and develop resilience
• Evaluate your emotional intelligence skills and apply them to your career progression and the career progression of others

Requirements

• You should have an interest and understanding of emotional intelligence but no prior knowledge and experience is needed to benefit from the course
• An interest in how interactions with other people work and how to build them more effectively
• Keenness to learn about emotionally intelligent leadership and how to adapt your approach in different circumstances
• You should have a willingness to complete the practical activities to grow and develop your leadership and your emotional intelligence skills

Target audience

• Anyone interested in learning in-depth, comprehensive knowledge about emotional intelligence at work.
• Anyone who wants to have a deeper understanding of themselves and how to work better with other people.
• Anyone with an interest in developing their ability to manage their emotions.
• This course will not be of interest to you if you manage processes and tasks with little focus on the people involved.