Delivering Constructive Criticism: The Assertive Way

Communication Skills and Assertiveness Strategy. Emotional Intelligence. Social Skills. Self-confidence and Self-esteem.

Created by: Lucia Grosaru, M.A. Psy.
Psychologist. Assertiveness and Critical Thinking Advocate.

What Will I Learn?

• Use assertiveness techniques to deal with criticism in personal and professional communication contexts.
• Know how to prepare your mind to assertively receive criticism.
• Analyze the critical messages from an assertive perspective.
• Formulate assertive responses to criticism.
• Identify the main roles of criticism.
• Discriminate between passive, aggressive and assertive reactions to criticism.
• Use Assertiveness Techniques to deliver constructive criticism in personal and professional communication contexts.
• Deliver helpful positive feedback.
• Overcome main blockers in helpful feedback delivery.
• Know how to prepare your mind to assertively deliver criticism.
• Plan and formulate constructive critical messages.
• Analyze the critical messages from an assertive perspective.

Requirements

• A mind that welcomes change.

Target audience

• Anyone who wants to learn how to handle Criticism in a way that does not erode Self-confidence and Self-esteem.