IT Support Fundamentals for IT Beginners

IT Support Skills for IT Beginners

Created by: Jobskillshare Community
Learn I.T, Practice I.T, Do I.T

What Will I Learn?

• Understand the network and network devices in a business world
• Understand and troubleshoot Windows 10 operating system
• Understand what the Internet is, how it works in a corporate environment
• Learn how applications are created and how they work under the hood of a computer and how to troubleshoot applications
• Understand the difference between home and corporate network
• Utilize common problem-solving methodologies and soft skills in an Information Technology setting
• Able to create or plan a clear pathway for advanced technical courses

Requirements

• The course assumes you have no technical knowledge of IT whatsoever. The skills you will gain through this course will not only prepare you for a role in IT Support, but in other roles too, such as networking

Target audience

• Individuals seeking entry-level positions in the IT support field
• This course is aimed at absolute beginners to IT who want to start a career in IT support or just develop their skills in this area