Become Outstanding Receptionist

Master receptionist skills, boost confidence, and deliver top-notch customer service for outstanding performance.

Created by: Gurnam Sangha
Hospitality Performance Coach

What Will I Learn?

• You Will Learn Medium To Advanced Receptionist Skills
• You Will Get Deep Understanding About Your Client
• You Will Learn How To Build And Maintain Long Time Relationship With Clients
• You Will Learn Answer Phone Calls Professionally
• You Will Learn Advance Influential And Persuasive Skills
• You Will Learn How To Managing Conflict With Clients

Requirements

• No prior experience is necessary—this course is designed for beginners and experienced professionals alike.
• A willingness to learn and apply practical skills in communication, customer service, and conflict resolution.
• Access to a notepad or device to take notes and practice the techniques taught in the course.

Target audience

• New receptionists eager to build confidence and master essential skills for their role.
• Experienced receptionists who want to sharpen their communication, conflict resolution, and customer service skills.
• Customer-facing professionals in hospitality, corporate, or retail industries looking to improve their effectiveness and professionalism.
• Aspiring receptionists preparing to start their career and stand out in a competitive job market.
• Anyone seeking to enhance their ability to handle difficult conversations and build stronger client relationships.