Citrix Fundamentals for Beginners.

Learn to support end-users accessing virtual apps and desktops as part of a Citrix solution.

Created by: Naresh Kandra
Technical Lead Consultant

What Will I Learn?

• How to support end-users connecting to Citrix Virtual Apps and Desktops through Citrix Workspace App
• How to use Citrix Director to gather information and interact with user sessions
• A methodology to approach user related issues to minimize time to resolution
• An understanding of the Citrix Virtual Apps and Desktops solution and the role of the components
• You will learn about each component focusing on common user related issues that may arise, apply a methodical approach to solve them using real world issues.

Requirements

• This course requires little to no previous experience with Citrix Virtual Apps and Desktops.
• This course is for Freshers or the beginners who like to Learn Citrix Fundamental skills and work as a Citrix Helpdesk Technician.
• Knowledge about Computers and passion to work in IT.

Target audience

• Built for those supporting a Citrix Virtual Apps and Desktops solution in a help desk or service desk capacity. An ideal candidate for this course interacts with end users to troubleshoot and resolve issues.
• Beginners who want to work in any Citrix helpdesk role and be successful.
• Citrix Beginners