Successful Cross-Cultural Communication

Cross-Cultural Communication: Cultural Awareness, Dimensions, Verbal/Non-Verbal Communication and Tailoring Your Style.

Created by: Alica Trizma
Consultant, Trainer, Executive Coach

What Will I Learn?

• What is culture and how does it affect communication?
• Common stereotypes and prejudices in intercultural communication
• Concrete strategies that can help overcome stereotypes and prejudices
• Cultural sensitivity and why it is important
• Practical tips ad scenarios for developing cultural sensitivity
• Understanding Geert Hofstede's cultural dimensions
• How cultural dimensions influence communication styles
• Impact of language nuances on communication
• Direct vs. indirect communication and how to adapt communication to cultural preferences
• High context vs. low context communication and how to recognize and adapt your communication style
• Non-verbal communication: body language, gestures and symbols, eye contact and personal space, facial expressions
• Successful intercultural speaking: practical intercultural speaking strategies
• Techniques for active listening across cultures

Requirements

• There are no special skills required to participate in this course.

Target audience

• Business Professionals: Executives, managers, team leaders and team members/employees working in multinational corporations or global teams
• Human Resource Managers
• International Students studying abroad or participating in exchange programs
• Nonprofit and NGO Professionals: Staff members and volunteers working in international development, humanitarian aid, or cross-cultural outreach programs
• Government Officials: Diplomats, policymakers, and government employees involved in international relations, diplomacy, or cross-cultural negotiations
• Travel and Hospitality Professionals: Tour guides, hotel managers, and hospitality industry professionals who interact with tourists and guests from diverse cultural backgrounds
• Community Leaders: Community organizers, social workers, and leaders of multicultural communities