Customer Service Excellence in IT: Theoretical Foundations

Customer service skills, customer support, customer experience training: Loyal clients with WORLD-CLASS customer service

Created by: Alex Genadinik
Business, Entrepreneurship, SEO, Marketing, Amazon, YouTube

What Will I Learn?

• #1 BEST customer service course on Udemy. Delight clients, make them feel special, and create customer loyalty
• Build super-fans who buy more, and recommend your business to friends
• Make MORE REVENUE from repeat customers and referrals
• Turn even angry clients into loyal, long-term clients through amazing customer service
• Engage your customers in a better way
• Make customers love you
• Social media for customer service
• WORLD-CLASS student support: I answer 99% of student questions within 24 hours
• PERSONALIZED HELP from the instructor: Join OFFICE HOURS Zoom call with the instructor and students to ask questions directly
• Use empathy, emotional intelligence, and compassion in your customer service

Requirements

• The drive to deliver outstanding customer service and create exceptional experiences for every customer.

Target audience

• Entrepreneurs and small business owners who need to do customer support
• Customer service agents who want to become the best at their company