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Master the Art of Handling Angry Customers
Last updated on October 16, 2026 7:06 pm
Master the Art of Handling Angry Customers
★★★★★
$449.00 in stock
Udemy.com
as of October 16, 2026 7:06 pm
Proven Techniques to Calm, Connect, and Create Lasting Customer Loyalty
Created by:
Chantel Botha
Customer Experience Strategist
Customer Experience Strategist
Rating:4.61 (19reviews)
170students enrolled
What Will I Learn?
- Why do customers get angry
- How to recognize anger and a practical tool to help you!
- The surprise about what anger conceals and a practical tool to help you!
- The impact of anger and how to diffuse it
- The results you can expect when effectively dealing with anger
- How to protect and recharge your energy
Requirements
- None
Target audience
- Customer service professionals and Complaints handlers
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