Introduction to Customer Success in modern B2B SaaS Business
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Introduction to Customer Success in modern B2B SaaS Business
Original price was: $44.99.$10.00Current price is: $10.00.
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Introduction to Customer Success in modern B2B SaaS Business
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$14.00 in stock
Udemy.com
as of June 17, 2025 12:43 pm
Introducing the major concepts behind customer success - focusing on B2B SaaS environments
Created by:
Leopold Holstein
VENMATE
VENMATE
Created by:
Felix Benscheid
Customer Success Management Expert & SaaS Entreprenuer
Customer Success Management Expert & SaaS Entreprenuer
Rating:4.19 (8reviews)
21students enrolled
What Will I Learn?
- What is Customer Success
- The Customer Journey
- The importance of Customer Success
- Important Customer Success KPI's and Metrics
- Customer Onboarding and Adoption
- Customer Retention and Expansion
- Building a Customer-Centric Culture
Requirements
- No Customer Success Experience Needed - You will learn everything you need to know
- Be curious
- Put the customer customer first
Target audience
- Everyone eager to improve customer success
- Customer success managers of B2B SaaS Business
- Start-up founders
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