How to carry out a usability expert review

Learn how to find and fix usability and user experience bloopers in web, software and mobile user interfaces.

Created by: David Travis
Author of 'Think Like a UX Researcher'

What Will I Learn?

• Appreciate the difference between a usability inspection and someone’s personal opinion.
• Learn and practice some quick techniques for carrying out usability reviews of prototypes and finished products.
• Apply Jakob Nielsen’s “heuristic evaluation” technique to software, products and web sites.
• Compare Nielsen's heuristics with other sets of guidelines, like ISO’s 7 dialogue principles, Shniederman’s 8 golden rules of dialog design and Tog’s 16 principles of interaction design
• Uncover the elements of your design that lead new users to make errors, using the task-based “cognitive walkthrough” method.

Requirements

• You should have an interest in and an enthusiasm for user interface design.

Target audience

• This seminar is for you if you are looking for practical, cost-effective methods to evaluate designs.
• This is an in-depth course in one area of user experience and is most effective for delegates who have day-to-day responsibility for ensuring usability within their organisation.
• Common job titles include web designer, software designer, user interface designer, user experience designer and usability practitioner.