Applied Emotional Intelligence: The Human Side of Leadership

Applying Emotional Intelligence: Unlocking Human Potential | Building Strong Teams | Maximising Leadership Success

Created by: Robin Hills
Business Psychologist, Emotional Intelligence Trainer

What Will I Learn?

• Describe how to apply the use emotional information in effective and meaningful ways
• Recognise ways to use the intelligence in empathy at a deep level
• Examine reality with an open mind to determine how values, beliefs and mindset create filters that influence experience
• Demonstrate the ability to apply human leadership principles to address personal, social, and ethical implications of climate change
• Investigate practical ways that you are utilising and balancing your energy for maximum efficiency
• Explore methods and techniques to effectively express assertive behaviour as a leader at critical times
• Distinguish the transactions between ego states and life positions defining how they influence behavior
• Explain what drives people’s behavior and the strokes they need to remain motivated
• Identify ways to work with expressed emotions in empathetic and meaningful ways

Requirements

• This is an advanced course in emotional intelligence, so you should have an understanding of the basic principles of emotional intelligence
• You understand the foundations of emotional intelligence but are keen to practically apply this learning in the workplace
• You will have a keen interest in how interactions with other people work and how to build them more effectively as a leader
• You will have a willingness to complete the practical activities to grow and develop your emotional intelligence skills

Target audience

• You will be in a leadership, management or supervisory role working with teams of people OR you are interested in developing your career
• This emotional Intelligence course is designed for anyone in a leadership position in an organisation who is interested in improving the emotional climate
• This course will not be of interest to you if you manage processes and tasks with little focus on the people involved or you are responsible for the performance of a team of robots