Business Process Automation: Certification

Learn how to create and deliver a plan to automate a process within your business, using PDD, RPA and other techniques.

Created by: Robert Chapman
Business Improvement Professional

What Will I Learn?

• How to automate a business process
• How to identify and define a process in need of automation
• How to develop a plan for the deployment of an automated solution
• The process to follow, end to end, to automate
• How to build a PDD (Process Definition Document)
• How to improve operational performance & efficiency with this approach
• What process automation is, its key features
• How to sell the vision and secure buy in for the work to come
• How to work with developers through to project completion
• How to find the organization big savings and efficiencies in their process

Requirements

• None. We will work with you throughout the course
• No prior automation knowledge or experience required
• No prior process knowledge or experience required
• Course built to be open to all levels
• Reach out to me (email/LinkedIn) if you need assistance

Target audience

• Anyone working for a company who wants to deliver more efficient and effective processes
• Anyone who owns a business/ manages a department and wants to improve operational performance
• Anyone who wants to produce better quality products and services, quicker
• Anyone who wants to leave the course confident in how to business processes