Total Quality Management: Certification

Breakdown this highly effective approach to delivering quality and operational excellence in your organization.

Created by: Robert Chapman
Business Improvement Professional

What Will I Learn?

• How to deploy a Total Quality Management project
• How to deploy Total Quality Management in your organization
• How to deploy the tools and techniques of Total Quality Management successfully
• How to continually improve your organization
• How to deploy the TQM principles into your organzation
• How to change the culture of your organization to put quality at the heart of your operations
• The process to improve your products, services and outputs
• The approach to embed quality into your processes
• How to instil and focus on operational excellence
• Once deployed, TQM will improve your operational performance

Requirements

• None. We will cover all bases here
• No prior improvement / change knowledge is required
• Course built to be open to all levels
• Reach out to me (email/LinkedIn) if you need an assistance

Target audience

• Anyone currently working for a company who wants to improve operational performance
• Anyone who owns a business / manages a department and wants to deliver quality throughout
• Anyone who wants to upskill in the field of quality and improvement
• Anyone who wants to leave the course with full confidence in delivering projects to improve quality