The Communication Skills and Social Intelligence Masterclass

Assertive Communication Skills for Business & Social Life. Speak Confidently. Set Boundaries. Difficult conversations.

Created by: Kara Ronin
Leadership & Soft Skills for Emerging Leaders

What Will I Learn?

• How to be more assertive at work and in life!
• Understand your natural communication style and know if you're assertive or not.
• Overcome your fears and limiting beliefs about being assertive.
• Move from being a passive communicator to a confident, assertive communicator.
• Say “no” and establish boundaries without feeling guilty.
• Make clear requests to your team members, friends and family.
• Disagree assertively and know how to react when somebody disagrees with you.
• Speak confidently and become visible in group situations.
• Be an engaging conversation partner in one-on-one conversations.
• Honestly and confidently express what you think, feel and want without holding back.
• Learn body language to support your assertive verbal message.
• Deal with difficult situations with ease.

Requirements

• Access to a computer to watch the videos
• Printer to print out the coaching worksheets
• A can-do attitude for personal and professional development

Target audience

• New managers who need to be more assertive with their team.
• Emerging leaders who want to communicate more clearly and confidently.
• Passive communicators who want to speak more directly and honestly.
• People who are fearful of saying "no" and setting boundaries.
• People who are tired of being invisible or constantly interrupted in group situations.
• People who are fearful of speaking up assertively and need to overcome their fears.
• People going into a new job or team and want to establish assertive boundaries.
• People who have difficulty protecting their time, priorities and goals.