Email Etiquette for Administrative Assistants

Learn to write clear and effective emails, gain more confidence, and be the best Admin you can be!

Created by: Erin Booth
Helping you build a profitable VA business from Day 1!

What Will I Learn?

• Write better emails, faster.
• Use email to increase productivity.
• Build your professional reputation through email communication.
• Adapt your emails to accommodate different audiences and work situations.
• Compose clear emails for maximum readability, comprehension, and impact.
• Respond to confusing or unclear emails.
• Write great subject lines, greetings, sign-offs and signatures.
• Use the 'To', 'Cc', 'Bcc' and 'Reply all' fields correctly.
• Set boundaries and say "no" without burning bridges.
• Write with an appropriate and upbeat "tone"
• Use templates, undo send, and smart compose features to write flawless emails with confidence.

Requirements

• None!

Target audience

• People who correspond regularly with managers and colleagues by email.
• Admin who need to get ideas across quickly for maximum readability, comprehension, and impact.
• This course has been created with Executive, Personal, and Virtual Assistants specifically in mind.
• This course is NOT aimed at people writing sales or direct marketing emails.