FinTech, Governance and Inclusion

A complete Digital Banking and Fintech course with 10+ hours of videos, assignments, resources and quizzes.

Created by: Rian Chapman
Senior Digital Product Manager...Crafting CX for +3m users!

What Will I Learn?

• Understand how digital banking works
• Explore digital banking systems architecture
• Master digital banking channels and functionality
• Understand how banking works
• Understand the 3 layers of digital banking architecture
• Discover why liquidity is so important in banking
• Learn more about the 4 types of digital banks
• Explore why digital banking really matters
• Understand why banks don't need branches anymore
• Learn the 10 sublayers of digital banking architecture
• Know more about the 4 key digital banking channels
• Learn about digital banking using wearables
• Learn about digital banking using web
• Learn about digital banking using mobile apps
• Learn about digital banking using chatbots
• Understand the 7 key digital banking customer journeys
• Learn about digital onboarding
• Understand digital onboarding systems flows
• Learn about digital account management
• Understand account management systems flows
• Learn about digital payments
• Understand digital payments systems flows
• Learn about digital cards management
• Understand digital cards management systems flows
• Learn about digital support
• Understand digital support systems flows
• Learn about digital marketplaces
• Understand digital marketplace flows

Requirements

• No pre-requisites, although some familiarity with basic business concepts is useful

Target audience

• Anyone interested in digital banking
• Ambitious professionals looking to pursue a career in digital banking
• Banking professionals looking to broaden their knowledge of digital banking
• Anyone interested in digital and future technology trends