Soft Skills for Support Agents | IT | Customer Support
- All prices mentioned above are in United States dollar.
- This product is available at Udemy.
- At udemy.com you can purchase Soft Skills for Support Agents | IT | Customer Support for only $479.00
- The lowest price of Soft Skills for Support Agents | IT | Customer Support was obtained on March 2, 2026 12:35 pm.
Set Lowest Price Alert
×
Notify me, when price drops
Set Alert for Product: Soft Skills for Support Agents | IT | Customer Support - $479.00
Price history
×
| Price history for Soft Skills for Support Agents | IT | Customer Support | |
|---|---|
|
Latest updates:
|
|
Description
| Price history for Soft Skills for Support Agents | IT | Customer Support | |
|---|---|
|
Latest updates:
|
|
Didn't find the right price? Set price alert below
Set Alert for Product: Soft Skills for Support Agents | IT | Customer Support - $479.00
Soft Skills for Support Agents | IT | Customer Support
★★★★★
$479.00 in stock
Udemy.com
as of March 2, 2026 12:35 pm
Everyone can benefit from better soft skills | De-Escalation | Expectations | Empathy | Active Listening
Created by:
Robert Hean
Sr Systems Manager & Instructor
Sr Systems Manager & Instructor
Rating:4.6 (1118reviews)
3187students enrolled
What Will I Learn?
- Understand how soft skills make a help desk agent more effective
- Effective ways to use soft skills while working on a help desk
- Learn why customers become escalated and how to effective manage them
- Set and communicate clear expectations around service and followups
- Employ self-care to manage your own internal state
Requirements
- Experience working on a help desk of any kind will be helpful, but is not necessary
Target audience
- Current help desk agents looking to improve their soft skills
- Individuals new to working on a help desk
- Help desk managers or supervisors looking to improve their teams soft skills
- Individuals with strong technical skills looking to work more with customers or teammates
- People in a technical field who want to expand their soft skills
Price History
| Price history for Soft Skills for Support Agents | IT | Customer Support | |
|---|---|
|
Latest updates:
|
|
There are no reviews yet.